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To: engineer who wrote (28295)	4/25/1999 12:23:00 PM
From: Harvey Rosenkrantz	Respond to of 152472

My sister in law worked for a major brokerage house. They provided her with service through IBM.net. They had local phone numbers all over the country and provided good service. When they refer to your local zone, they mean North America --I had to check the footnotes to find this little goody. ibm.net

To: engineer who wrote (28295)	4/25/1999 1:43:00 PM
From: GO*QCOM	Read Replies (2) \| Respond to of 152472

OT RESPONSE :I used NETCOM for several years before the Road Runner sped into town .They are national and huge ,very reliable, fast and never a busy signal.There support is great and the service worked well while on the road (800 #)to log on when out of your home area. Check it out. netcom.com

To: engineer who wrote (28295)	4/25/1999 3:01:00 PM
From: JMD	Read Replies (1) \| Respond to of 152472

Hi engineer! I am only a 'medium road warrior' but travel around enough to meet with the Big Boys and exchange horror stories. I think one of the best kept secrets among ISPs that have POPs literally throughout the world, excellent reliability, high % connect successes, and so on, is ibm.net. It's kind of the reverse of being on AOL: most ibm users are biz folks connecting during the day so trying to connect at night from your hotel room is a piece of cake. If there's an ISP that provides better service and support, I'd be amazed. These ibm folks are flat out polite and know how to cure what ails you, not to mention that they pick up the phone pronto. I believe they were the first to convert to v.90 which is supported throughout the system. They're $19.95 with 100 hours/month max which I've never even threatened. Hope this helps. Mike

To: engineer who wrote (28295)	4/25/1999 3:39:00 PM
From: LKO	Respond to of 152472

OT...continued... Dial ups worldwide, most at speeds up to 56k. One persons "worldwide" can be different from another. Depends on how much out of the way you go. I did the survey 3 years or so ago for email connectivity, so this might be obsolete. Compuserve had good POPs in really strange parts of the world. I believe I sent mail to some support email address from their web page and listed the countries I was interested in and got a list of POPs and support. I would suggest checking them out if your "worldwide" includes obscure parts of the world too.

To: engineer who wrote (28295)	4/25/1999 4:43:00 PM
From: Peter J Hudson	Read Replies (1) \| Respond to of 152472

Engineer, I'm sure that whatever ISP is suggested someone will have bad experiences to share. I am working on my forth ISP plus AOL, which I don't really consider an ISP, an my best luck so far has been with worldnet. I do travel regularly, within the US, and their coverage is good. They were late to market,but overbuilt most of their nodes with huge pipes. I don't know about their international coverage. I did have minor problems connecting in Las Vegas recently, but I don't know if it was PBX, Telco or ISP bottleneck. Pete