To: Tenchusatsu who wrote (80202 ) 4/29/1999 9:24:00 AM From: Diamond Jim Respond to of 186894
04/29 05:38 Intel <INTC.O>sees return of serial number debacle NEW YORK, April 29 (Reuters) - Intel Corp., the world's leading chip maker, is still grappling with a consumer-relations problem that stems from its decision to embed a serial number in its Pentium III micro chips, the New York Times reported Thursdsay. Intel in January reacted quickly to complaints from privacy advocates about the serial numbers by distributing software that enabled owners of computers containing Pentium III chips to hide the number, the newspaper said. But the problem has not gone away. The newspaper reported that a small Canadian software maker has found a way to make the serial number, that has been hidden, visible without the knowledge of the computer owner. Acting in what it says is in the public interest, the Montreal-based Zero-Knowledge Systems placed a programme on the Web site demonstrating the vulnerability. Intel, however, has reacted by persuading Symantec Corp. <SYMC.O>, a maker of the popular Norton Antivirus software, to include the Zero-Knowledge programme on its list of malicious programmes. Consequently, users who visit the Zero-Knowledge site get a warning that the programme is a virus. Zero-Knowledge officials have said that Intel has unfairly portrayed it as outlaws, the newpaper said. The issue of the serial number has been a volatile one for Intel because privacy advocates have said the serial number allows direct marketers and data-mining companies to track the patterns of Web surfers. They also say it is a poor way to protect against theft, the initial purpose of the serial number. An Intel spokesman said the company has been discussing the vulnerability of the serial number with Zero-Knowledge officials, the newspaper reported.