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To: JOHN CHEN who wrote (495)	5/11/1999 8:51:00 PM
From: D. Noss	Read Replies (1) \| Respond to of 2908

Amazon might have their own proprietary software.

To: JOHN CHEN who wrote (495)	5/11/1999 8:54:00 PM
From: rupert1	Read Replies (2) \| Respond to of 2908

John: As I said, I understand what the software does. My question was more about how they make their money. Some of the other posters have suggested that there is a licensing agreement. So, there would be an initial sales price, followed by a revenue stream depending on how much the licence was used? Is this right? Does anyone have any idea of the sums involved? Someone suggested that there is a services division. Presumably they would analyse a customers needs, design appropriate software applications, install them, train operators and maintain them (update them) If so does anyone have any idea what proportion of revenues comes from such a service?