To: chris431 who wrote (4228 ) 5/15/1999 1:09:00 AM From: bob Read Replies (2) | Respond to of 18366
Portable MP3-Player makes memory cards for digital cameras unusable 1999-04-20 Several digitalkamera.de visitors reported to us about problems they have encountered using their SmartMedia cards in both their digital cameras and in Rio MP3-Players from the company Diamond Multimedia. We got to the bottom of it. Diamond Rio PMP300 is a portable digital music player for music data which corresponds to MP3 (MPEG 1, Layer 3). Rio, complete with headphones, replaces conventional cassette players and CD players with the unbeatable advantage of having no moving parts. This not only means that the device is very small and light (70 g), but it is not highly affected by jolts or vibrations. Therefore it is a suitable device to use while jogging. The Rio PMP300 has a built-in 32 MBytes Flash-Memory, which with its high compression of MP3 format, is able to store up to about 60 minutes of music. If that is not sufficient for the users, they can resort to SmartMedia cards, which Rio has a slot for. However, those people who want to use their SmartMedia cards alternately in their digital cameras and in their Rios are in for an unpleasant surprise: memory cards that have been used at least once in a Rio are rejected by the digital camera as being defective. Re-formatting is not possible, not even in an external card reading device, PC-card adapter or floppy adapter. All these devices indicate " Card Error". On the other hand, use in the Rio MP3-Player is still possible. This behaviour was confirmed by users, and references to this problem can also be found in the World Wide Web, for example in SSFDC-Forum ("SSFDC" is the earlier term for SmartMedia) and in the Frequently Asked Questions on the German website of Diamond Multimedia. The cause of this problem is Rio's own format that Diamond uses because of copyright reasons. This prevents music data from being played back from the memory card to a PC, so that songs can not be duplicated illegally. The fact that the SmartMedia cards can be manipulated in this way, and that they cannot even be re-formatted, has posed a problem for dealers and manufactures alike. Dealers and manufacturers have no possibility to identify a supposed defective SmartMedia card as a "Rio victim" with out trying it out themselves in a Rio PMP300. If the card works there, it is suspected that the card had been used in a Rio PMP300 before. However, sometimes the customer denies owning such a device or having used the card in one. That is then a precarious situation, since the card is unusable in other devices after this test. One distributor is already including a notice stating that the warrenty excludes complaints after use in a MP3-Player. What really is necessary is a formatting programme that "hard" formats the SmartMedia card no matter what information is already contained on the card -- comparable to the so-called low level formatting of a hard disk. The digital camera manufacturers expect that such a programme be provided by Diamond Multimedia as the manufacturer of Rio. Such a promise was made by a Diamond branch employee at CeBIT in March. The two-week time period given at that time has past, however. We have contacted the German PR manager, who had no knowledge of this promise. He feels it is the digital camera manufacturers' responsibility and not Diamond's. Even when the longed for formatting programme is available, one problem will still not be solved. The manufacturer Olympus stores small additional programmes on its cards that can be used with the Olympus compact cameras (C-420L, C-820L, C-830L, C-840L und C-900 Zoom). Depending on the card, the camera offers support with panorama photography or with combining recorded images with labels, decorative frames or calendar sheets. These special functions are lost as soon as the card is initialised in a Diamond Rio and cannot be retrieved again, even by re-formatting. Of course, we will keep you up-to-date on this subject on digitalkamera.de. Until there is a solution, Rio PMP300 owners should follow this piece of advice: do not use any SmartMedia cards in your MP3-Players, if you want to use the card in another device afterwards. At this time there is no possibility to format the card back to the standard format.