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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Tom D who wrote (57032)	5/17/1999 11:02:00 AM
From: dennis michael patterson	Read Replies (2) \| Respond to of 164684

I have placed over 50 orders in 3 years with Amazon. They have the best customer service I have ever experienced. I will continue to buy from them-- even if the books are cheaper elsewhere -- because I believe in what they are doing. I am not alone.

To: Tom D who wrote (57032)	5/17/1999 11:45:00 AM
From: Glenn D. Rudolph	Read Replies (2) \| Respond to of 164684

e: Long-term AMZN users I have never had any problems with AMZN. Have ordered over 30 times. To the contrary, I am still angry at barnesandnoble.com Message 9380232 Obviously this is just one person's experience. Tom, My two cents worth. I have used BKS 20 times give or take with perfect service. On the other hand, my first and only order with AMZN was a book they said would ship in 24 hours and then two days later they emailed it was not available. In addition, I am a video buff. AMZN only stocks the videos that are the best sellers. Anything not current takes many days for them to get it from a wholesaler. Reel.com seems to stock almost all the videos. Obviously, this is only one person's experience. I need to get my wife to have a SI account:-) Glenn