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Strategies & Market Trends : Systems, Strategies and Resources for Trading Futures -- Ignore unavailable to you. Want to Upgrade?

To: Jimsy who wrote (23423)	5/17/1999 8:34:00 PM
From: Patrick Slevin	Read Replies (2) \| Respond to of 44573

LeoWeb Yes, but how long ago? This new version was put up last week. The old version....Version 2dotsomething or other, was available prior to Thursday. They gave me the go-ahead to use it on Thursday. It's Im-****###-possible. Do yourself a favor and stay away from the new release until they get the bugs out. What particularly annoys me, is that---in effect---they are using people like me who never tried LeoWeb before as a sort of beta-test group, whether they realize it or not. The upshot of this is that I probably will walk on them. I've had monies tied up for a week, my data corrupted, and my time wasted because the new version does not work. It's not just me, it appears the Tech Desk is overloaded with calls. This is poor business. I can well imagine that it has worked passably well for you in the past. However, this does me no good. The lingering afterthought I shall always have, of course, is that this will have a problem at exactly the time I won't wish to have one, if you know what I mean. Anyway, you can judge for yourself. Look at the site that I posted; they took the new version down. They still won't allow me to download the old version. So, the new version is faulty and I am stuck ... unable to trade. Now, is LeoWeb going to pay for my datafeeds that I have little use for while they poke around? How about the advisory services that I purchase. In other words, this is a business, I have an investment, and they should not allow this to happen. It's very poor Customer Relations.