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To: James Simonick who wrote (18966)	5/25/1999 12:39:00 PM
From: Siber	Read Replies (2) \| Respond to of 40688

Woa....unfortunately I don't think this is such a swell idea. I think it is stepping on the company's toes (PNLK). If I was a member, trying to conduct business, I would consider such emails intrusive. A business is there for one purpose....to conduct business....not to satisfy the curiosity of a faceless person who just happens to be a shareholder and who has no interest whatsoever in doing business. I'm surprised that he got even one response to the email "campaign". Bad idea. Totally out of line as far as I'm concerned. Let them conduct their business without clogging their Inboxes with questions. We want them to conduct business, remember? That's what PNL is all about. Just my opinion. Regards, Helene

To: James Simonick who wrote (18966)	5/25/1999 12:43:00 PM
From: rbotik	Respond to of 40688

I know I will appear as a grump on this fine day but must say this. I am as happy as anyone over the coming ad campaign but requesting spot schedules and conducting customer satisfaction surveys is taking enthusiasm a little too far. First, content and scheduling is highly proprietary in this competitive sector and secondly, shareholders typically lack the knowledge and discipline in the proper construction and implementing of marketing surveys. Celebrate but let PNLK do their work. Enthusiastic shareholders failing to make it crystal clear they are NOT the company can backfire big time. You have done your part by working hard to make the money you have invested in PNLK. Now let the PNLK employees earn their pay. Okay, now you can let me have it.