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Tuesday February 23, 2:18 pm Eastern Time Company Press Release SOURCE: Drug Emporium, Inc. America's First On-Line Drug Store Announces In-Stock Guarantee and Improved Services POWELL, Ohio, Feb. 23 /PRNewswire/ -- Drug Emporium, Inc. (Nasdaq: DEMP - news) -- Drug Emporium today announced more details regarding future enhancements to its on-line drug store, drugemporium.com. The Company's plans include offering a more user-friendly customer interface as well as customer-specific marketing and product information. The site also will carry an in-stock guarantee for over 20,000 items and maintain a 24 hour, 7 day a week customer service center. In addition, the Company will expand its ''Ask The Pharmacist'' program, which utilizes a registered pharmacist to answer patient questions. These enhancements are scheduled to be released in stages over the next several months and will be accompanied by a major web-based and traditional marketing effort. Drugemporium.com has been selling health and beauty aids, cosmetics, and vitamins for over 18 months through its internet store. In October 1998, the Company added prescription drug fulfillment to the site and, in November 1998, expanded its product offering to over 13,000 items. The on-line store is currently licensed to fill prescriptions in 49 states. Drug Emporium, Inc. operates 141 brick and mortar stores as Drug Emporium, F&M Super Drug Stores and Vix Drug Stores. All stores operate full-service pharmacies and specialize in discount-priced merchandise including health and beauty aids, cosmetics and greeting cards. The Company also franchises an additional 52 stores. Drug Emporium fills approximately 20,000 prescriptions per day in its non- web stores and plans to leverage its existing customer base to enhance its on-line store. David L. Kriegel, Chairman and CEO, stated, ''There are significant opportunities to enhance patient compliance and disease management efforts while lowering costs to both the end customer and the third party benefit providers. I also cannot over emphasize the amount of care and security we place on the prescription fulfillment process. We have safely filled hundreds of millions of prescriptions with an excellent safety record. Our name is one that customers can trust.'' Mr. Kriegel added, ''One of the hallmarks of Drug Emporium has been to offer a wide range of products at a low price. We feel that our on-line customers, in addition to information and convenience, want a wide and well- priced product selection. I believe the in-stock guarantee will differentiate us in the market. As it relates to the upgrade of our site, our customers will be able to follow our progress through the 'coming soon' feature which will be added to the site later this week.'' Certain statements in this press release look forward in time. These statements include management's statements and everything else other than historical information and are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance, and underlying assumptions and other statements which are other than statements of historical facts. From time to time, the Company may publish or otherwise make available forward-looking statements of this nature. All such forward-looking statements are based on the current expectations of management and are subject to, and are qualified by, risks and uncertainties that could cause actual results to differ materially from those expressed or implied by those statements. These risks and uncertainties include, but are not limited to the high level of competition as to price and selection from a variety of sources, the recent pressure on pharmacy margins from managed care networks, the Company's ability to economically eliminate under-performing stores, the Company's ability to identify and address all Year 2000 issues and general economic conditions. SOURCE: Drug Emporium, Inc. More Quotes and News: Drug Emporium Inc (Nasdaq:DEMP - news) Related News Categories: internet, medical/pharmaceutical, retail | ||||||||||||
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