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Technology Stocks : WCOM -- Ignore unavailable to you. Want to Upgrade?

To: Maven who wrote (4875)	8/11/1999 6:22:00 PM
From: JM	Respond to of 11568

Traders, particularly day traders, are probably having a good time right now with WCOM. Agree that investors need only buy and hold this stock (as long as the fundamentals do not change). In 5-10 years, this recent pullback will barely be visible on a chart. More relevant to the present is the continuing merger of cultures between MCI and WCOM. There seems to be a lot of contention that the customer service is not what it needs to be. This is pointed out by recent comments by customers regarding the network outage this week. Hopeful that these are growing pains rather than the combined mciwcom corporate culture. MCI was a huge whale for WCOM to swallow, and one would not expect a buy of such magnitude to go forward without a hitch.

To: Maven who wrote (4875)	8/12/1999 7:18:00 AM
From: JM	Read Replies (1) \| Respond to of 11568

This story concerns me. It may be media spun perception, however, the lack of visible leadership during the network crisis is disturbing. It appears some customers are irate, not only at the outage, but also at the reportedly indifferent replies offered by MCI representatives. By not publicly accepting responsibility, the company has invited the verbal attacks of customers as well as analysts and the media. Lack of good crisis management is expanding the effects of this technical problem. news.com