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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: - who wrote (4361)	11/14/1999 9:02:00 PM
From: Richard Estes	Read Replies (2) \| Respond to of 17977

It is a matter of sending resets to Qcom. It is not that S&P's data is bad. It is their computer talking to Qcharts computer as I understand the problem. When that happens, they feed bad daily data for the last bar. It has been discussed here and on onelist many times. It happened about 3 times in last 6 months. My EOD data source also gets a feed from S&P. They have seen the same problems there. I think the Assumptions that Qcharts isn't attempting to fix problems no matter where they originate is unfair. Or that data is really bad. 95% of the things reported here, I never see. I maintain a steady connection. Besides the bad Avg volume figures, the reset failure causes. I can not remember seeing anything I am interested in, being in error. I am sorry that all don't enjoy the same results with qcharts, but that is often the case with any program, broker, stock, commodity, trading system or etc. With the thousands of customers out there for any product, there are those happy and unhappy for valid and invalid reasons. Sun spots, no. Solstices, yes about 4 times a year, it effects satellite transmissions.

To: - who wrote (4361)	11/18/1999 9:33:00 AM
From: pae	Read Replies (1) \| Respond to of 17977

S&P Comstock: perhaps their customer service is good, but their sales staff is arrogant. Twice I have decided to escape the DBC/BMI idiocy and get the Comstock feed ... only to skip it after dealing with the comstock sales people. They consistently treated me like an idiot they wanted to hurry and get off the phone. The undertone was that I was non-commercial and not worth the time. They don't bother to follow up and largely leave you feeling like you don't want to do business with such a culture. (As opposed to DBC where you KNOW you don't want to do business.) The last attempt of mine to just go with the best revealed that Comstock no longer will sell new "low-speed" satellite systems: they insist on installing their own server to support faster speeds. Unfortunately the dictatorial approach ruined it for me. I suppose the thing to do is just hold your nose and get it done regardless (not irregardless <g>) of how they treat you. Cheers, p