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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: Michael Watkins who wrote (13167)	3/20/2001 7:50:17 PM
From: booters	Respond to of 17977

This was it, I have been a loyal user and supporter of Qcharts for some time now but this is it. In a single trade this afternoon I missed more than an entire years subscription to another data source. I am spending the evening downloading and setting up a new system. Before I go I would like to thank Paul and all the guys from Qcharts that have dealt with all of this on the thread. You have handled the stress with remarkable patience and I know you have done what you could to help all of us. I thank you for that and wish you luck. It is a sad but necessary farewell, boots

To: Michael Watkins who wrote (13167)	3/20/2001 7:58:29 PM
From: Spytrdr	Read Replies (4) \| Respond to of 17977

michael your answers are becoming too predictable and repetitive, try changing the spin somewhat next time, or at least the wording. otherwise it's too obvious you have a hidden agenda. you said once that after unsubscribing from QCharts and going to ESignal you would "unbookmark this thread" and never come back. what happened? i like big concentrated position trades mostly, but i daytrade too, and QCharts is a superb tool for both styles. i suspect many who complain about connectivity issues are still using low bandwidth internet connections like AOL and such, or bog down their computers by installing dozens and dozens of softare programs they rarely use. that's nuts. anyone serious about this should dedicate a machine solely to trading, that means no ICQ, no games, no virus scans, etc. windows 2000 is a must. 256 mgs of ram minimum. at least an 800 mhz chip. at least cable or DSL. etc etc today -as always- was tradable intraday perfectly well with QCHarts, except for those 5 minutes after the fed announcement where the intraday volatility was so insane that it's nuts to do anything either way, using QCharts or WHATEVER.

To: Michael Watkins who wrote (13167)	3/22/2001 9:18:17 AM
From: minnesotatv	Read Replies (1) \| Respond to of 17977

Hi Michael: got a question maybe you can help with. After the horrendous day I had with QCharts on Tuesday, I decided that maybe a "back to basics" approach might improve the situation. So, I uninstalled QCharts, deleted all extraneous files off my hard drive, scoured my registry for all keys and pointers and deleted them all. Then after a reboot, I reinstalled SP4 (NT 4.0), vb60sp3, QCharts V 4.0.1.12 and Qfeedstart. Qfeedstart pointed me at the Chicago router, rather than the sunnyvale's. The only 2 differences between Tuesday's disasterous install and Wednesday's, was the Chicago router connection, and the fact that this time, I did not install the CC.dll update that I had previously downloaded off the website. My experience Wednesday was totally different that Tuesday. While the charts were not quick, they didn't "snap" up, only twice did I lose the data stream and each time it wasn't out for more than 45 seconds or so. A 1000% improvement over Tuesday. Which got me to wondering why? Why the improvement? Obviously I can't see behind the scenes to anything that the techies at QCharts may have done overnight, but would connecting to Chicago rather than sunnvale have made that much difference in stability? Or could it be that that CC.dll update is buggy and creates instability in the software? Are you aware of any issues with that update? Thanks, Tom