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To: techreports who wrote (44790)7/22/2001 8:14:27 PM
From: Mark L.  Read Replies (1) | Respond to of 54805
 
Buffett has made comments that he would have shot down the plane at kiddy hawk so he would have saved investors' money. Then how does one explain Southwest?

Buffett's point was not that no companies have made money but that the industry as a whole hasn't returned a damn thing. Obviously, if you can pick the few companies which will succeed, then you can still make money. Presumably that is the ambition of this thread as regards technology.

Nonetheless, it's a lot easier to pick winners with a 15% wind at your back than with a 5% wind. I guess that's why they say that bull markets create so many geniuses. <g>



To: techreports who wrote (44790)7/22/2001 11:03:58 PM
From: Wyätt Gwyön  Read Replies (1) | Respond to of 54805
 
techreports,

re: business moats, Same for any industry. Throw enough money at it and you'll eventually win. No company is invincible (unless maybe you're a government regulated monpoly). It's possible Pepsi could unseat Coke.

the comparison was new money to unseat an incumbent. 5 billion VC money wouldn't begin to unseat Coke. just as a comparison, look at what a poor job Coke has done of trying to unseat Gatorade, despite KO's great distribution system. these are strong brands which are real moats and have very long product cycles. i think they are much more valuable businesses than any tech company except maybe MSFT. that doesn't mean KO is a great buy, just that it's a great business. on the other hand, a number of tech cos. seem to be bad businesses and expensive to boot.

That's if Pepsi wanted to spend 20 billion on advertising and another 10 billion on distribution.

see, there's no way they'd get a return on this investment. it wouldn't work, and the CEO would be fired before he left the boardroom.

Heck, the only reason people buy Coke is because of their brand really. Not really a barrier i'd consider very big

no, it's not a big barrier; it's HUGE. Coca-Cola is the most recognized brand in the world. i believe it is the second most recognized symbol in the world after the crucifix. you can go into the deepest amazon jungle or the forests of borneo, and they know Coke. there's no way you can afford to buy that ubiquity or symbol depth.

Not really a barrier i'd consider very big. People HAVE TO BUY WINDOWS.

LOL. some people have to buy windows once every product cycle (5 years now). lots more people have to drink Coke 3 times a day, every day, till they die. if you don't think this is true, why don't Coke drinkers buy the supermarket brand of cola. not quite as much of a lock as MO, but pretty darn good for sugar water.

BTW, i agree with you that MSFT has a great business. however, the industry fundamentals now suck, and i think MSFT is overpriced just like KO. notice that MSFT is desperately going after a totally unrelated market with the X-box--low margin, incredible competition, and no leverage from Windows. this is just like Coke going after gatorade with their crappy sports-ade.

i expect MSFT will get whacked by the japanese and X-box will go down as one of the great product boondoggles of all time. for one thing, the product has a very stupid business model. playstation 1 of yore was a great model because the box was cheap and the games were cheap (for kiddy with product-cycle budget of 500, 150 for low-margin box, 350 for software, so purchases 10+ high-margin games). hence lots of royalties on lots of games, and lots of market for lots of software vendors. that is the perfect razor/blades model. but X-box, and to a lesser degree playstation 2 has this bassackward: the box is super expensive, so the games have to be more expensive, meaning there are fewer games, fewer royalties, fewer happy software vendors. this is not a razor/blades model and will only work if they can expand well beyond the core youth group with their very limited budgets (300 or more for loss-loser box, only 200 left over for 50+-dollar games, so only 3-4 high-margin games).



To: techreports who wrote (44790)7/29/2001 5:25:56 AM
From: Bruce Brown  Read Replies (3) | Respond to of 54805
 
Same for any industry. Throw enough money at it and you'll eventually win. No company is invincible (unless maybe you're a government regulated monpoly). It's possible Pepsi could unseat Coke. That's if Pepsi wanted to spend 20 billion on advertising and another 10 billion on distribution. Heck, the only reason people buy Coke is because of their brand really. Not really a barrier i'd consider very big.

It seems a little odd to say that the only reason people buy Coke is because of their brand. Taste is a rather important concept when it comes to food and beverages. A beer is not just a beer just as a soft drink is not just a soft drink in terms of determining tastes and personal preferences of taste for choosing a product for consumption. Since we have all sampled both the Coke and the Pepsi product in terms of cola, I imagine Coke would receive a substantial number of votes of choice as a preferred cola based on taste alone that would reflect the dominant market share that product has over any other cola. Any advertising campaign from a competitor such as Pepsi would do little to change the actual taste of the product. I am well aware that there are cola consumers who prefer to choose the taste of Pepsi (or another cola) over Coke. Of course, one could look up such taste test results from an organization such as Consumer Reports to get an accurate read of the importance of taste and product as it relates to explaining why one company dominates over others:

consumerreports.org

Disclaimer: I do, on occasion, engage in consumption of Diet Coke - or Cola Light as they call it on this side of the pond.

People HAVE TO BUY WINDOWS.

You might want to spend some time reviewing and digesting the licensing agreements that the beverage companies have with organizations throughout the globe. Some of them do 'have to buy Coke or Pepsi'.

Southwest's advantages:

-buys contracts for oil, to hedge its bets from price swings in the oil market


Not unlike any transportation company. Southwest uses 74 million gallons of jet fuel per month.

-uses only one type of plane (boeing 747 i think)

You are correct about using only one type of plane which scales the maintenance, parts, pilot and staff training to a streamlined operation. Southwest began in 1971 aimed at the short-haul market with only three airplanes (Boeing 737's). Today they have 353 airplanes that serve 58 airports with an average flight distance of 509 miles and duration of 1 hour and 30 minutes. The 747 made by Boeing is not exactly an airplane designed for such short-haul trips. The plane Southwest uses is the 737 series from Boeing and their average plane age in the fleet is 8.4 years.

-focuses on being the lowest cost provider (no meals)

True. They serve peanuts or raisins. Average one way fare is $85 and Southwest provides 90% of the discount travel in America. Talk about niche dominance. They also utilize the internet with over 30% of bookings coming via the internet for the cost of $1 per ticket to Southwest as compared to $10 per ticket via travel agents. Their website is one of the top 100 e-business websites in the United States.

-spending lots of time and money on examining their employees. For example, Southwest wants employees who have a certain type of spunk and are always happy. If employees are happy, reports have shown that customers are more happy.

Proof is in the results. Southwest ranks in "the 50 most coveted employers". They have ranked number one in the past ten years in fewest customer complaints in the airline industry. Of course, there are plenty of other categories that they have been rewarded, but certainly the "happy employees" adds to the success of the company. Nothing like 14 stock splits since 1977 to make many of those employees "happy".

There are others, but those are just some. That said, this is nothing a competitor couldn't copy IMO.

There have been others that have attempted to 'copy' and enter such short-haul niche markets without organization success. In studying any market or industry, there are important barriers to entry and first mover advantage that are stronger than might appear on the surface. Considering that Southwest dominates the discount niche by holding 90% of the US share, that's a pretty firm lock on a target niche.

p.s. i understand Coke has more barriers. Obviously, they've continue to dominate for over 100 years. Gatorade has dominated while Coke is unable to get more than 13% share with its poweraid drink. This is enough history to show me that these companies have some form of competitive advantages.

I guess we will have to see if the relatively 'young' company of Southwest (30 years) dominates their niche specialty target market for another 30 years or not. By the way, Gatorade tastes a heck of a lot better to me than the Coke sport drink. Nothing to do with brand - simply based on taste. Taste can be quite a barrier to entry. Just don't ever let your mother-in-law know that her apple pie doesn't taste as good as your own mother's pie. I made that mistake once a decade ago and am still paying for it.

Disclaimer: I do drink Gatorade on occasion. It helps wash down a certain apple pie...

BB