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Strategies & Market Trends : Zeev's Turnips - No Politics -- Ignore unavailable to you. Want to Upgrade?


To: Short A. Few who wrote (26073)2/1/2002 8:10:47 AM
From: Ted Downs  Read Replies (1) | Respond to of 99280
 
re: E-Turd
I have had probably only one major problem that cost me about $900 in profit and they negotiated it down to $450 as I recall.
They miscalculated the number of shares given to me on a split and I sold the stock. Then they had me short the additional shares miscalculated without notifying me.

That isn't my biggest complaint though. I have noticed you must use execution limits on everything you do with them. You will never get a favorable price execution with a market order. That's even when you are staring at the bid/ask prices you'll still get screwed with a market order so I always pay the $5 additional for a limit order to guarantee the better execution.
At times on online trades when selling the system will tell me I don't own the stock. After talking to them I was told just go through with the transaction and ignore the glitch.
That did cost me several times because I waited and re-checked my account to make sure I still owned that position and then finally made the sale and lost the better price.
So I don't think there is anyone who is active with them who hasn't had problems. However, as a rule since I now have high speed cable I have less problems so that dial-up connection I had was causing problems beyond e-turd's jurisdiction.



To: Short A. Few who wrote (26073)2/4/2002 11:11:54 AM
From: pete2  Read Replies (1) | Respond to of 99280
 
At least you could reach them. Several years ago I posted on the ETRADE sucks thread how bad it was. ETRADE system used to go down and they would take their phones off the hook I guess because all you could get were busy signals. I got screwed royally over PER which was in a downward spiral & I could not exit. I think ETRADE may have been down for 2 days if my recollections are correct.

They could not take care of existing customers but were in mass advertising campaigns to get new customers. They didn't care about old customers since they were getting so many new ones.

I dumped ETRADE. The only way to trade with ETRADE in my opinion is to put your stop loss and your sell order in immediately when you make a trade.

Does this system still go down? Is it still hard to reach them by phone when the system goes down?