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Technology Stocks : Apple Inc. -- Ignore unavailable to you. Want to Upgrade?

To: Doren who wrote (81500)2/19/2009 6:29:59 PM
From: clean86  Read Replies (2) | Respond to of 213176
 
I'm going to go into an Apple store and try to charm a manager. We'll see.

So much for superior customer support.

I'd go into the Apple store and raise holy hell.

You might get them to let you install Leopard on your mac from a hard drive they have it on at the Genius bar which is something I used to do when I was a Genius at Apple.

Also they should supply a replacement disk for $19.95 if they force you to pay. Try pushing the issue to a supervisor or manager.



To: Doren who wrote (81500)2/19/2009 6:38:25 PM
From: Stock Puppy  Read Replies (1) | Respond to of 213176
 
Maybe there was some misunderstanding about licensing.

I've had disks replaced in the past.

Sometimes its just who you speak with -
Anyway, good luck and I hope you just came across a bad apple {ouch}

To the suggestion to raise holy hell - I'd say being firm and polite works a lot better.
You're talking to different people and face to face.

Use Clean's suggestion only after all else has failed.


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