SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Politics : Formerly About Advanced Micro Devices -- Ignore unavailable to you. Want to Upgrade?


To: tejek who wrote (507083)8/21/2009 3:27:49 PM
From: Tenchusatsu  Read Replies (3) | Respond to of 1577019
 
Ted, > How do you feel about it when they deny someone an operation because it will hurt that profit?

I think the insurance companies are generally wrong to do that. Usually it points to a work culture that forces the bottom line onto their rank-n-file over customer service.

I often sound like I'm defending the insurance companies, but I'm actually aware of how they unjustly screw people over. The funny thing, though, is that this is usually the result of very thin profit margins. Customer service is often treated as an expensive "luxury" rather than a basic core value, despite what they say in words over and over again.

The bottom line is this. I'm neither in favor of supporting the status quo when it comes to insurance companies, nor am I in favor of pushing them into a corner by vilifying their profit motives. What I'm actually in favor of are policies that represent win-win-win scenarios for the government, the insurance companies, and ultimately the public welfare.

Tenchusatsu



To: tejek who wrote (507083)8/21/2009 3:28:23 PM
From: i-node  Read Replies (2) | Respond to of 1577019
 
>> How do you feel about it when they deny someone an operation because it will hurt that profit?

Can you prove that happens on a routine basis?

When they deny a claim as NCS it is because the person's contract doesn't call for them to pay for it. Do you ACTUALLY think the lower-level employees who make these decisions give a DAMN about profitability?

You freaking dolt.