To: megazoo who wrote (3641 ) 12/27/1997 11:35:00 PM From: Roger Nelson Read Replies (2) | Respond to of 4704
Folks, I'm a new poster to the Rain Thread, but here is my impression of the Cafe after visiting it in Orlando tonight (about a hour ago). Nice atmosphere and very busy as I expected. The Retail Department was not very busy. A lot of people touching, but few buying. Spoke to a manager and she said they would normally have about 8 people working in the retail section to keep everything going along with 3 managers. Tonight they only had 5 workers and 3 managers. The waiting time was adequate for us, since we were only a couple -- 40 mins or so. However we heard some larger crowd being told that the wait would be 3 hours 10 mins. Quite long, but that can be worked into peoples' schedules as they shop. Facts that the waitress told us! (It may not be that accurate, but I will try to remember) Approximately 50 servers per shift (100 total) Many others serving as bus boys, bartenders, and such. It added up to 96 people, but she summed it up to something like 108 people when she totalled it. I did not get a count on the food preparers. We noticed that the capacity was posted at 575 inside the restaurant, but our waitress said that they serve over 5000 meals a day. That's something like 9 turns at each chair/day. The tables were empty for about 9 mins, between customers (could be faster). In all a very efficient system for keeping track of the open seats. Touch screens for the employees with a timer on each table in use. They can give you a very accurate approximation on waiting times, because of this excellent system. If someone has posted a better break down in the past, I would appreciate the link, since I am on vacation and don't plan to read all the old posts. I would like to do more research later, so if I am helping -- then send me a response so I can ask more intelligent questions. I do not feel that they can miss there earnings as long as they can keep the 5000 meals a day, but the slow retail does concern me a little. Good Investing, Roger