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Non-Tech : Fidelity FOX Spartan Brokerage -- Ignore unavailable to you. Want to Upgrade?


To: Jim S who wrote (14)11/10/1998 1:42:00 PM
From: gringodoc  Read Replies (2) | Respond to of 222
 
re: Fox+

first question: if you are using Windows 9x, are you using Fox Plus for Win 95, which is vastly superior to the initial 16 bit Fox Plus software?

If not, upgrade and I think you will see vastly improved performance.

Otherwise, some of your database files may have gotten too large, especially the quotes database which stores historical quotes.

You can go to the data subdirectory of you FoxPlus directory and look at the size of your quotes.dat file.

I do the following housekeeping weekly (I'm not interested in keeping historical quotes data):

before booting up fox plus I delete the following files from my data subdirectory:

quotes.* (two files)
jcomm*.* (two files)
*.fcs (multiple files)

when I boot up FoxPlus, the icons are all screwed up. Fix that by going to File/Preferences/General (toolbar icons): choose large with text and apply.

Fox plus then runs significantly faster.

Buena suerte, amigo...



To: Jim S who wrote (14)11/10/1998 2:40:00 PM
From: Jim S  Read Replies (1) | Respond to of 222
 
It is now over TWO HOURS and I STILL can't get verification of a cancellation in one account for one security. TWO blankety-blank hours! And, I can't trade the security at all, because the FOX program can't get the confirm on the cancelled open order.

I am not a happy camper.

jim



To: Jim S who wrote (14)11/10/1998 4:17:00 PM
From: Jim S  Respond to of 222
 
Market has been closed for 10 minutes now, and I still don't have a verified cancel, even after waiting 4 hours.

The Spartan folks can continue to blame a poorly performing market maker if they want, but I blame them for not rerouting their orders or motivating the MM to get his stuff in one sack. They have lost any tiny amount of goodwill that I might have ever had for them.

jim