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Non-Tech : Fight The Power! -Your Broker Just Screwed U - Now What? -- Ignore unavailable to you. Want to Upgrade?

To: Shoot1st who wrote (240)	1/13/1999 7:15:00 PM
From: Kevin McKenzie	Read Replies (2) \| Respond to of 323

SOMEONE PLEASE ADVISE ME. I am wondering what my recourse is for the following broker blunder: I placed a market order to purchase DCLK at 9:36 this morning. The order did not fill until 10:44 (at a substantially worse price.) At 9:50 I placed a sell of DCLK and received a fill 9:52. At 9:58 I placed a buy of DCLK and received a fill within the minute. As I said the original order, placed at 9:36 did not fill until 10:44. I called, and they said they will review the time and tape. My questions are: (1) Is there some garaunteed fill time for market orders? ie, 10 minutes, 20 minutes, etc. (2) Am I at the broker's mercy to determine a fair price, or can I go straight to time and tape and make my own case? (3) What is my recourse, if I am not satisfied with my broker's adjustment? Thanks in advance. Kevin Thanks again. I purposely omitted my broker name, because they have not made the adjustment. I don't want to harm their reputation if they do, in fact, satisfy me.

To: Shoot1st who wrote (240)	1/15/1999 9:37:00 AM
From: Stephen Goldfarb	Read Replies (1) \| Respond to of 323

Partial Order fill. I would appreciate clarification on having received a partial order fill. The order was a day order, so it cancelled out at the end of the day. I sought to change the order to an open order. The broker said that if the order was an open order I would still have to pay a second commission if the balance of the order was filled on the second day. I had not checked the "all or none" box when I entered the trade (National Discount Brokers Webstation). Can someone verify or comment on this situation. Thank you. Steve