To: Zeuspaul who wrote (5029 ) 1/14/1999 9:49:00 PM From: funk Read Replies (4) | Respond to of 14778
Two things : Mushkin rules! hehe And buy.com has got one strike against them. I just got through their circuitous system of returns for my LS-120. Sort of a hassle, but I won't cry about it too much. However, what I will cry about is this. I ordered three or four items with them for this new pooter, I was careful to order IN STOCK items. Two days later i get an email that my sound card was in fact NOT in stock. ok. I get my order together from tech store. I have it one click away from execution. I am on the phone with a buy.com guy, as it said in the email i could cancel that way. I cancel. I ask him a second time JUST to be XTRA sure. "you canceled the Diamond monster 300mx blah blah blah?" yup he sez cancelled. Click I fire off the tech store order. now saturday i get an email from buy.com Subject: BUY.COM Order No. 522117 Notification Date: Sat, 09 Jan 1999 03:42:13 "GMT" From: "Sales_Service@BUY.com" <Sales_Service@BUY.com> To: Dear Valued Customer: Thank you for ordering from BUY.COM. The following product/s which you ordered have been shipped on Thursday, January 07, 1999 from Fremont, CA: Shipped 1 MONSTER MX300 PCI (SKU# 021709) well crap! then look at this: ubject: RE: HEY ! Re: BUY.COM Order No. Notification Date: Thu, 14 Jan 1999 11:46:46 -0500 From: BuyComp Customer Service <BuyCompCustomerService@sbservices.com> To: Sorry for the inconvenience. This item was shipped on 1-7-99. If you still do not want this product, please send an email to returns@buycomp.com to request a RMA so we can identify your product and credit you accordingly. Please include in your email the order ID # and the product SKU# that is being returned. Also specify whether it is defective/nondefective, hardware/software, bought within 30 days/after 30 days, and whether a replacement or credit should be issued. You also have the option of refusing the package and being subject to a $25 dollar refusal fee. If you have any further questions, please contact our sales department at 1-888-880-1030. In your email you may also request to receive credit for shipping and handling back to our warehouse. Regards, Steve Buy.Com Online Customer Service so i am keeping the damn thing. i plan on whipping together another box, but if life wasn't going so great anyway, I would have been good and pissed about this. GOOD and PISSED! lol whatever funk