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Technology Stocks : OnSale Inc. -- Ignore unavailable to you. Want to Upgrade?

To: Jim Johnson who wrote (3694)	2/16/1999 12:49:00 AM
From: Jim Johnson	Read Replies (2) \| Respond to of 4903

Well, I FINALLY got a response from OnSale today...to my dismay! This product was advertised as a CD upgrade for MSOffice 97. Here is the response I received: <<Here is an update to your customer service request: "James The item was advertised as a competitive/version upgrade license only. We did not state that the CD and manual are included. Please contact MICROSOFT - CONSUMER Warranty Service: 800-426-9400 to clarify. >> So though the ad stated it to be a CD, they are now refuting that, telling me to call Micrsoft instead. Nope...I'm still not going to buy a share of stock in a company with this attitude! Perhaps I should be glad it only took them 13 days to respond? Let's face it, when we buy stock in a company we are, or should be, concerned that the company performs, sells product, satisfies customers and continues to grow and earn profits, thereby increasing the per share value. Truthfully, I do not see 13 day response times and disputed advertising as the means to do this. Jim J Anyone want a cheap deal on a License for MSOffice 97? Only cost $299.00!