To: Runner who wrote (8617 ) 9/11/1999 3:42:00 PM From: B.K.Myers Read Replies (2) | Respond to of 9818
Runner, These positive Y2K press releases have me very concerned. Remember, only "mission critical" systems are being repaired. From what I have seen, mid/upper management is becoming less concerned with Y2K as their "mission critical" systems are being fixed for Y2K, and they are forgetting that they have NOT fixed ALL of their systems. For example, my current client, a major international long distance telecommunication company, is almost done with their Y2K time machine testing (the final phase of our Y2K project). But, just last Thursday we realized that we missed two major systems. One of these systems is the interface between the mainframe computer, where we keep our client data, and the engineering department, which controls the telecommunication switches. This system was originally deemed to by Y2K compliant and hence, not repaired. We have now discovered that it is not Y2K compliant and must be fixed. This is not a big deal, but I'm glad we caught it now and not after 1/1/2000. We also noticed that our "trouble ticket" system is not Y2K compliant. The trouble ticket system resides in a set of software that mid management had decided was not mission critical and that we would risk it in Y2K (i.e. Fix on Failure). From the company's standpoint, this is not a mission critical system? we will still be able to provide access to phone lines, but it will be a problem from the standpoint of tracking customer problems. Last week I went to a Morgan, Stanley, Dean Witter Y2K investment seminar. I was very disappointed in some or their comments. For example, they stated that the electric power grid had been tested. This is not true. Individual power plants have had successful Y2K tests, but the grid itself has not been tested. They also stated that the federal government was now 97.3% Y2K compliant. Again, they seem to forget that only systems that were defined as "mission critical" have been fixed and that these reports are, for the most part, self-reporting, not independently verified and validated. So, my biggest concern about all of these positive statements is "What have we missed". If we missed any critical embedded systems in our inventory and/or assessment phases, the repercussion could be catastrophic. I hope this isn't the case. I know that we have missed as lot of systems in our application/systems software. I hope that we have identified and repaired the major systems, but I have a nagging doubt that our initial inventory/assessments might have been a bit short sighted. I am expecting a multitude of problems in this area. Although I do believe that many of these remaining problems will be fixed in the first few days/weeks after they fail, I'm afraid some may take months before they are fixed. The ripple effect of these failures probably won't be fully realized until next summer or fall. For the past few months, I have found myself flipping between being a concerned "Polly" and a frightened "doomer". It's not the current rate of progress that concerns me, it's "What have we missed". B.K.